VersaSRS HelpDesk 4.0.0
- Author: VersaDev
- License: Freeware
- OS: Windows2000,WinXP,Windows2003
- Publisher: VersaDev
- Homepage: http://www.versadev.com/
VersaSRS HelpDesk 4.0.0 Description
" VersaSRS HelpDesk : FREE advanced, powerful and feature rich 100 % browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style' look and feel'. . "
EditBy1Editor: VersaSRS HelpDesk - versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology ( 100 % Web Browser-based ); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests ( Actions ); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
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